| Course Duration : | 48 weeks |
| Application Dates : |
| Course Duration : | 24 weeks |
| Application Dates : |
Message from General Manager
It is my great pleasure to welcome you to our website!
The School of the Oriental Hotel Apprenticeship Programme (OHAP) is a contribution, a response and an invitation. It is a contribution towards creating qualified personnel for the hospitality industry in Thailand. It is a response to the wishes of many people over the years for such an undertaking. And it is an invitation to those who are interested in acquiring the art, skill and refinement necessary to succeed in this important profession.
OHAP was launched with an emphasis on practical training with one standard: that of Mandarin Oriental, Bangkok, which has been voted the ‘Best Hotel in the World’ time and time again.
Theory is kept to the basics. Seventy percent of our instructors are highly qualified Oriental staff. The rest have been invited from various distinguished institutions. Courses range from Room Divisions (Front Office Officer, Housekeeping, and Floor Butler Operations) to Food & Beverage (International Cuisine, Traditional Thai Cooking, Bakery & Pastry, Restaurant Operations, and Bartending).
The significance of any apprenticeship lies in both ‘on-the-job learning’ and ‘hands-on-experience’. We run our programme with a serious focus on both aspects. Our students learn in a professional environment where Mandarin Oriental, Bangkok colleagues are there to teach and support them in whatever ways they can.
The School of the Oriental Hotel Apprenticeship Programme offers courses for 6 months and 12 months. Instruction is in Thai, and the programme is accredited by the Ministry of Education.
I look forward to having the opportunity to welcome you to Mandarin Oriental, Bangkok and our School of the Oriental Hotel Apprenticeship Programme in the near future.
Sincerely,
Anthony Tyler
General Manager
Mandarin Oriental, Bangkok
Message from Director
Thank you for visiting our website. The Oriental Hotel Apprenticeship Programme (OHAP), under the close supervision of Mandarin Oriental, Bangkok, has been in operation since 1991, producing highly qualified employees to serve in the hotel and hospitality industry.
Through close supervision and individualized guidance from our instructors, OHAP students gain specialized knowledge, hone their professional abilities, and develop a ‘never-say-no’ attitude towards challenges. In short, they learn the skills needed to succeed in the luxury service sector.
During their training, they learn to apply their knowledge, service skills and language abilities to handle situations smoothly and comfortably, and according to Mandarin Oriental’s world-renowned high standards. Our students gain valuable experience and enjoy a tremendous opportunity to further their career prospects.
Our programmes last for 6 months for Front Office Officer, Housekeeping, and Floor Butler Operations, and for 12 months for Traditional Thai Cuisine, International Cuisine, Bakery & Pastry, Restaurant Operations, and Bartending.
I wish you success in your studies with us and look forward to meeting you soon.
Thank you,
Ittipol Witjitsomboon
Director of Human Resources
The Mandarin Oriental, Bangkok
The programme was established in May 1990 in response to growing demands for well-trained hotel personnel in rank-and-file and lower middle management categories. According to a survey conducted by Mandarin Oriental, the workforce in these categories is regularly impacted by high turnover. Various hotel schools have been created in an attempt to address these issues. However, theories have tended to receive more attention than the practical training required for success at operational levels.
OHAP was launched with an emphasis on practical training at one standard, that of Mandarin Oriental, Bangkok, which has been ranked many times as the ‘Best Hotel in the World’.
Theory is kept to the basics. Seventy per cent of the instructors are highly qualified Mandarin Oriental hotel staff. The rest are specialists invited from various distinguished institutions. The courses available include Front Office, Housekeeping, and Food & Beverage (International Cuisine, Traditional Thai Cooking, Bakery & Pastry, Restaurant Operations and Bartending).
The School of The Oriental Hotel Apprenticeship Programme, as stressed by Mr Kurt Wachtveitl, former General Manager of Mandarin Oriental, Bangkok, “Is a contribution, a response and an invitation towards creating qualified personnel for the hospitality industry in Thailand.”
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