อิทธิพล วิทจิตสมบูรณ์

Working Experience

Mandarin Oriental, Bangkok

  • Director of Human Resources
  •  Director of Food and Beverage
  • Mini MBA, Chulalongkorn University
  • Master Degree, MBA at Chulalongkorn University
Training Experiences
  • Global Human Resources Workshop ‘Strategies for Success’ 
  • Blue Ocean Strategy Conference, featuring Professor W. Chan Kim 
  • Intermediate Certificate in Food Safety, by The Royal Institute of Public Health, England
  • F&B Management Hotel School the Hague, Netherlands
  • Quality of Food & Beverage Service Program, MS Sensation, Carnival Cruise Lines, USA
Guest Speaker
  • Creating Customer Delight for Lexus and Thonglor Pet  Hospital.
  • Powering Success for Ratchaprasong Food Services Co., Ltd.
  • Professional Service for The Siam Commercial Bank.
  • Service Excellence for DTAC, AIS, Bangkok Christian Hospital, Volvo Group (Thailand) Co.,Ltd and Triumph. International (Thailand) Ltd. and  Phyathai Hospital.
  • Service Business Strategy & Service Excellence for Bumrungrad International Hospital and Fire One One Co.,Ltd.
  • Handling Guests Complaint for Krungsri Auto.
  • Service Culture Workshop for Gaysorn Group.
  • Customer Engagement Workshop for Thai Oil Co., Ltd.
  • CEM for Siriraj Piyamaharajkarun Hospital and Ford Sales Service (Thailand) Co., Ltd.
  • Advanced Strategic Management (CEO#5) for Faculty of Medicine Siriraj Hospital and Thammasat University.
  • Customer Relationship Management & Mini MBA for Thai Airways International.
  • Service Training for BMW Service Advisors.
  • Setting up Standards & Service Industry for Master Degree Student, Chulalongkorn University .
  • Brand Equity and Strategic Marketing for Chinese Entrepreneur.
  • Restaurant Operations, Up Selling Technique, Train the Trainer, Table Manner, Table Setting for Thai Oil Co., Ltd and Oishi Restaurant.
Share This Article


 Send Message